Refer to the official consumer warnings below for information about current scams. It is ALWAYS important to vet information found on the Internet. In times of national and international crises, such as a global pandemic, this is even more important.
NEVER give out any personal or financial information over phone, email, or Internet if an outside organization is contacting you. Be sure to contact the organization yourself if you need any assistance and they will provide extensive security guidelines to safeguard your accounts and personal information.
These links come from a variety of government and municipal sources, as well as reputable companies. Some of them are written as blogs. Please keep in mind that while a blog post can be considered accurate information, any reader comments are unregulated and should be considered with caution.
If you are unsure about the validity of an information source, or someone has contacted you by mail or telephone, feel free to email our Reference Librarian: Nina Ferry email@example.com and she will check the source for you. You may also call the library and leave a message: 508-693-9433 and someone will get back to you as soon as we are able.
Warnings & Scams
- Federal Trade Commission: Consumer information about refund checks from the government during COVID-19 financial crisis. (3/18/20)
- WHO (World Health Organization) fundraising and scams: a warning (3/18/20)
- Federal Trade Commission: Robocall scams (3/28/20)
Consumer protections during Covid-19
- Federal Stimulus package: FAQs from New York Times. (upd. 3/26/20) Stimulus check, unemployment expansion, student loans, retirement accounts, credit score, and eviction suspension. (You may need to sign-up for NYT free access to all Covid-19 related articles by providing your email and creating a password.)
- Massachusetts guidance and programs to protect small businesses (upd. 3/24/20) Loan application links, FAQs, and other resources.
- Massachusetts Attorney General’s page on Covid-19 specific laws (upd. regularly). Links to various temporary state laws about healthcare, utilities, student loans, childcare, small businesses, health club memberships, PPE, civil rights, immigrant rights etc.
Consumer protections- general & amended for Covid 19
Massachusetts Attorney General’s office: Guide to Landlord and Tenant Rights. For Covid-19, all evictions are on hold until after a possible court filing date of 4/21/20. Tenants cannot be evicted by a landlord, they can only be evicted by a court decision. The AoG’s office recommends talking to your landlord about specific allowances and flexibility during this time.